Online Business-Management Certificate Program - Policies

Certificate Performance Standards
Exam average of 75 or better on all course modules required as set forth in the curriculum. Satisfactory completion of all online advisor/instructor's assignments

Online Access Timeframe
"Full" Online Certificate ($1799 or higher): access to your online account will end 6 months from registration date; register for 1 or more additional Full Certificates within 6 months of original registration: total online access will be 12 months from original registration date.

"Mini" or "Short" Certificate (under $1799): access to your online account will end 3 months from registration date.

Online portion of Lean/Six Sigma Green Belt or Black Belt blended programs: access to your online account will end 3 months after the last day of the live classroom portion of your program.

Cancellation/Refund Requests
All cancellations must be made in writing, by fax e-mail or US Mail, to Rutgers University Institute for Management and Executive Development*. Dates and timings are based on first business day after receipt of written notification.

The following cancellation penalties will be deducted from refunds as follows:

• Penalty of 15% of the course fee beginning from time of purchase
• Penalty of 25% of the course fee beginning on the start date
• Penalty of 50% of the course fee beginning 10 business days after start date
• No refund beginning 20 business days after start date

Definitions
"time of purchase" - our receipt via online registration transaction, fax, e-mail or US Mail, of your registration
"start date" - the date we register you in our online learning system by creating a user account in your name

*Written notification may be sent to:

• Fax: 856-225-6302
• E-Mail: imed@camden.rutgers.edu
• US Mail: 
  Rutgers School of Business - IMED | 227 Penn St.| Rm 228 | Camden, NJ 08102

Lean Six Sigma Green Belt - Black Belt program refund policy is found here

RAMP program cancellation policy is found here

Record Confidentiality
Performance records will be released only upon written request of participant unless training program is employer funded in which case performance records will be available to employer’s authorized representative.

Non-Discrimination Policy
It is the policy of the Rutgers Rohrer Center for Management and Entrepreneurship not to discriminate on the basis of sex, age, handicap, race, color, national and ethnic origin or sexual orientation in its education programs, admissions policies, employment policies, financial aid programs and other school administered programs.

Grievance Policy
If you are a participant in our Online Certificate Program or Lean/Six Sigma Training Program and have an unresolved issue or complaint to address, please follow our Grievance Procedure